Receiving Amazon deliveries
has never been more convenient
has never been more convenient
Seriously simple
Get setup in just a few steps and have items delivered inside your garage with one click at checkout.
Safe and secure
Help prevent missing deliveries, guard against damage, and protect packages from bad weather.
Your deliveries, your way
Watch deliveries with an optional camera, and choose when you use
In-Garage Delivery.
In-Garage Delivery.
How In-Garage Delivery Works
Convenience is our mission
Security is our priority
Delivery drivers
✔️ Background checks are run on all drivers before their first delivery.
✔️ Drivers are instructed to go no
more than 5 feet into the garage.
more than 5 feet into the garage.
Your garage
✔️ Drivers scan your package to get one-time access to deliver inside your garage.
✔️ Once your delivery is complete, the driver cannot open the door again.
Notifications and cameras
✔️ Receive delivery updates and
notifications every step of the way.
notifications every step of the way.
✔️ Watch your deliveries in real-time
with an optional camera.
with an optional camera.
Amazon Key works with
compatible smart garages
compatible smart garages
Already have one?
Simply scan the QR code with the camera on your mobile device to get set up in the Amazon app. It's really that easy.
Don't have one?
It's easy to get connected.
myQ Smart Garage Control*
$29.98**
Aladdin Connect Wi-Fi RetroFit Kit*
$59.99**
Receive Amazon deliveries inside your garage
Open or close your garage from anywhere
Get real-time notifications of any garage door activity
Installation is simple, justfollow the in-app instructions
*Compatible with most branded openers manufactured after 1993 with safety sensors.
**Listed price as of 05/01/24. Price subject to change.
**Listed price as of 05/01/24. Price subject to change.
Frequently asked questions
1. What is Amazon Key In-Garage Delivery?
Amazon Key In-Garage Delivery is a convenient, secure, and easy way to have Amazon packages and groceries delivered inside your garage. It's exclusive for Prime members and works with Amazon, Amazon Fresh, and Whole Foods Market deliveries.
2. Is In-Garage Delivery safe?
Protecting your privacy and security is our top priority. Comprehensive background checks are run on drivers before their first delivery. For an added layer of security, we verify the driver, package, and package location via multi-step authentication before granting them temporary, one-time access to your garage. No garage access codes or keys are needed, and you don't need to open the door for the driver. While making deliveries, drivers are instructed to only go five feet into the garage. Finally, you can revert to doorstep delivery at any time, and block garage access prior to delivery day if you change your mind.
3. How do I use In-Garage Delivery?
It takes just a few taps to activate Amazon Key. Then, when you shop on Amazon.com as usual, you’ll be able to choose an In-Garage Delivery option at checkout. When selected, your Amazon packages will be delivered inside your garage.
4. Is my existing garage door compatible with Amazon Key In-Garage Delivery?
If you can already open and close your garage door using the myQ, Aladdin Connect, or OHD Anywhere app, your garage is compatible with Amazon Key. You can set up In-Garage Delivery in the myQ, Aladdin Connect, or OHD Anywhere app.
If you cannot open and close your garage door using any app, you will need to install a myQ Smart Garage Hub or Aladdin Connect Wi-Fi RetroFit Kit to make your garage door compatible with Amazon Key. As part of the installation process, you will be prompted to set up Amazon Key In-Garage Delivery.
5. How do I set up In-Garage Delivery?
Follow these steps to set up In-Garage Delivery on Amazon:
1. Open the Amazon app on your mobile device
2. Go to the main menu and click "Account"
3. Tap "Amazon Key Settings" and follow the prompts to set up
Amazon Key In-Garage Delivery is a convenient, secure, and easy way to have Amazon packages and groceries delivered inside your garage. It's exclusive for Prime members and works with Amazon, Amazon Fresh, and Whole Foods Market deliveries.
2. Is In-Garage Delivery safe?
Protecting your privacy and security is our top priority. Comprehensive background checks are run on drivers before their first delivery. For an added layer of security, we verify the driver, package, and package location via multi-step authentication before granting them temporary, one-time access to your garage. No garage access codes or keys are needed, and you don't need to open the door for the driver. While making deliveries, drivers are instructed to only go five feet into the garage. Finally, you can revert to doorstep delivery at any time, and block garage access prior to delivery day if you change your mind.
3. How do I use In-Garage Delivery?
It takes just a few taps to activate Amazon Key. Then, when you shop on Amazon.com as usual, you’ll be able to choose an In-Garage Delivery option at checkout. When selected, your Amazon packages will be delivered inside your garage.
4. Is my existing garage door compatible with Amazon Key In-Garage Delivery?
If you can already open and close your garage door using the myQ, Aladdin Connect, or OHD Anywhere app, your garage is compatible with Amazon Key. You can set up In-Garage Delivery in the myQ, Aladdin Connect, or OHD Anywhere app.
If you cannot open and close your garage door using any app, you will need to install a myQ Smart Garage Hub or Aladdin Connect Wi-Fi RetroFit Kit to make your garage door compatible with Amazon Key. As part of the installation process, you will be prompted to set up Amazon Key In-Garage Delivery.
5. How do I set up In-Garage Delivery?
Follow these steps to set up In-Garage Delivery on Amazon:
1. Open the Amazon app on your mobile device
2. Go to the main menu and click "Account"
3. Tap "Amazon Key Settings" and follow the prompts to set up
6. What delivery options are available with Amazon Key?
Once you’ve activated Amazon Key, you can customize your experience by setting a preferred delivery option to be pre-selected for you at checkout.
Amazon Key In-Garage Delivery is $1.99 per order for 1-2 day delivery. This fee is waived when you use Amazon Day with Key, which you can set as your preferred delivery option and groups all of your in-garage deliveries so they arrive on the day you choose. This allows for fewer deliveries to your home, and fewer boxes used.
If you decide you only want In-Garage Delivery sometimes, you can select Prime delivery to your doorstep as your preferred delivery option.
These changes can be made in your Amazon Key settings, or selected at checkout.
7. Can I activate In-Garage Delivery in the Ring app?
Yes. Select “Key Delivery” in the Ring app and follow the instructions to enable In-Garage Delivery. You can also enable delivery notifications and link a Ring camera to watch deliveries in real time. Compatible cameras include Ring Indoor Cam and Ring Stick Up Cam. A camera is not required to use In-Garage Delivery.
8. What happens if my garage is open when the driver arrives? Or if it won't close?
Drivers are instructed to leave your garage door as they found it, prior to delivery. If your garage door is open when the driver arrives, they will not close it after completing the delivery. If your garage door is closed when the driver arrives, they will close the garage door to complete the delivery. If the garage door does not close, the driver is instructed to stay on the property until the garage door is closed. If necessary, Customer Support will contact you to update you on the status of the door, and work with you to close it.
Once you’ve activated Amazon Key, you can customize your experience by setting a preferred delivery option to be pre-selected for you at checkout.
Amazon Key In-Garage Delivery is $1.99 per order for 1-2 day delivery. This fee is waived when you use Amazon Day with Key, which you can set as your preferred delivery option and groups all of your in-garage deliveries so they arrive on the day you choose. This allows for fewer deliveries to your home, and fewer boxes used.
If you decide you only want In-Garage Delivery sometimes, you can select Prime delivery to your doorstep as your preferred delivery option.
These changes can be made in your Amazon Key settings, or selected at checkout.
7. Can I activate In-Garage Delivery in the Ring app?
Yes. Select “Key Delivery” in the Ring app and follow the instructions to enable In-Garage Delivery. You can also enable delivery notifications and link a Ring camera to watch deliveries in real time. Compatible cameras include Ring Indoor Cam and Ring Stick Up Cam. A camera is not required to use In-Garage Delivery.
8. What happens if my garage is open when the driver arrives? Or if it won't close?
Drivers are instructed to leave your garage door as they found it, prior to delivery. If your garage door is open when the driver arrives, they will not close it after completing the delivery. If your garage door is closed when the driver arrives, they will close the garage door to complete the delivery. If the garage door does not close, the driver is instructed to stay on the property until the garage door is closed. If necessary, Customer Support will contact you to update you on the status of the door, and work with you to close it.