Well, there's a lot of info across the web on Android 10 charging problems, and many forums reporting the issue. I decided to come to XDAF as this is the THE site for tech solutions.
I am running Android 9, and upgraded using the Samsung "new software update available" notifcation. Battery was 80% and on charge. I started the update and when completed, after about 5 mins, I was presented with:-
* A battery reporting 0%
* "connect charger" message on lockscreen
* Does not charge , usual sound when connecting a charger does not occur.
* After about 10 seconds after UI is ready, the phone just reboots. This cycle is repeated.
* The phone cannot be powered off to try a charge then.
* Tried soft reset, hard reset, factory reset, cache wipe .- using recovery mode - nada, nothing improves the situation.
* Tried OEM charger plug - although I do not have an OEM USB-C lead. - no effect.
I note across the www advice to check hardware port, clean it, blah blag but the thing is, my equipment worked fine on Pie (9). So, I downloaded Pie9 firmware from sammobile, downloaded Odin, USB drivers etc and flashed version 9 using standard "CSC" not "HOME_CSC" file to force a factory reset. Rebooted phone and voila all is fine again. I then repeated this process but using the latest "Q" (Android 10) from sammobile and presto, same problems as before. I repeated this cycle another TWO times with the same results. Android 9 = fine, Android 10=battery/charge issues and constant reboots after power on + UI ready.
Conclusively then, there IS a problem with Android 10. It could well be that Samsung are trying to force users to use OEM charger plug and OEM cable - I dont know but I have ordered a OEM USB-C cable from Samsung. But either way, there's a definite problem with "Q" and not just my device.
Can anyone add/.support the view and has anyone managed to resolve via using OEM charger and cable?
I am running Android 9, and upgraded using the Samsung "new software update available" notifcation. Battery was 80% and on charge. I started the update and when completed, after about 5 mins, I was presented with:-
* A battery reporting 0%
* "connect charger" message on lockscreen
* Does not charge , usual sound when connecting a charger does not occur.
* After about 10 seconds after UI is ready, the phone just reboots. This cycle is repeated.
* The phone cannot be powered off to try a charge then.
* Tried soft reset, hard reset, factory reset, cache wipe .- using recovery mode - nada, nothing improves the situation.
* Tried OEM charger plug - although I do not have an OEM USB-C lead. - no effect.
I note across the www advice to check hardware port, clean it, blah blag but the thing is, my equipment worked fine on Pie (9). So, I downloaded Pie9 firmware from sammobile, downloaded Odin, USB drivers etc and flashed version 9 using standard "CSC" not "HOME_CSC" file to force a factory reset. Rebooted phone and voila all is fine again. I then repeated this process but using the latest "Q" (Android 10) from sammobile and presto, same problems as before. I repeated this cycle another TWO times with the same results. Android 9 = fine, Android 10=battery/charge issues and constant reboots after power on + UI ready.
Conclusively then, there IS a problem with Android 10. It could well be that Samsung are trying to force users to use OEM charger plug and OEM cable - I dont know but I have ordered a OEM USB-C cable from Samsung. But either way, there's a definite problem with "Q" and not just my device.
Can anyone add/.support the view and has anyone managed to resolve via using OEM charger and cable?
